White listed website is blocked

White listed website is blocked

Issues

The company policy is all the websites which are comes under social network category are blocked for all the employees but company wants to whitelist few social networking websites. We add those websites in whitelist category but still while accessing showing block template.
I want to allow our corporate website so I have done necessary configuration for whitelisting, still our employees not able to access our corporate website.
Note: Whitelist category means the category which we have to allow. Blacklist category means the category which we have to block.

Solution

Make sure that sscore section is enabled. And the categorization engine is loaded successfully. You can check this from SafeSquid Statistics page from the interface.
Read more about SafeSquid Statistics Page
You need to add your corporate website to the whitelist category from Categorize Web-sites section under Custom Settings from SafeSquid UI.
Refer below link
Steps:

Access the SafeSquid interface 

Go to configure page

click on configure in SafeSquid Interface
3.  Go to Categorize Web-sites section under Custom Settings and search website/domain from search for category option.
Access Blocked Template 
Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites)
Go to categorize web-sites under custom settings section
Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites)     
enter the website to be whitelisted and click search
Modify that website with whitelist category. (whitelist is a custom category which is made to allow blocked websites)
Modify that website with whitelist category
click on Modify
success message of adding category to the category server
Go to Access profiles for default policy and verify whether the policy is enable or not.(Make is enabled)
go to default whitelist policy in access profiles
Showing the unique name given to the default policy
Making sure this policy is above GLOBAL BLOCK policy and saving it     
Follow LINK for more information "Allow whitelist websites for all users and give exceptions from blocking policies.
Use Categorize web-sites to Create and add websites to the white list category".


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