SSL certificate downloaded with zero size OR unable to download SSL certificate

SSL certificate downloaded with zero size OR unable to download SSL certificate

Issues

SSL certificate downloaded with zero size
Unable to download SSL certificate
Note:
If you generate new activation key from Self-Service Portal and activate SafeSquid using same activation key.
And directly download SSL certificate from SafeSquid Interface by enabling HTTPS Inspection section without generating passphrase from Self-Service Portal.
You should get SSL Certificate downloaded with zero size.

Root Causes

You unable to Manage your SSL Certificates from Self-Service Portal.
You cannot generate new self-signed certificate
You cannot user your own CA 

Troubleshooting

Setting up SSL certificates from Self Service Portal

Download SSL Certificate From Interface





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