Not displaying anything on Reports Page

Not displaying anything on Reports Page

ISSUE

Custom group name is taking time to update on Dashboard

Troubleshooting

The dashboard information is obtained from SafeSquid databases. Some of the records on dashboard is obtained from Master table, whereas some records are obtained from non-Master table.
Records which are coming from Master table are displayed quickly, whereas records from non-Master table waits for 1000 transactions.


    • Related Articles

    • Getting an error Proxy server refusing connections

      Issues I am trying to access the web through proxy server and suddenly getting error "Proxy server refusing connections". When I am going to Restart SafeSquid service from SafeSquid interface, it is displaying error "Proxy server refusing ...
    • Connection failure to websites

      Issues When I access website, it is displaying connection fail error “Connection to 192.168.27.30:80 failed” When I access https://abc.safesquid.com/ via proxy and login using my corporate email ID, it is displaying connection fail error “Connection ...
    • Authentication is not working

      Issues If your LDAP configuration is improper, you should face authentication issue If your user name or password is wrong, you should face authentication issue In case of SSO authentication if your access policies under access restriction section ...
    • SSL certification errors

      Issues with their Root Cause When SSL certificate imported into chrome browser and still shows Your connection is not secured for HTTPS sites. ->Policies in HTTPS Inspection subsection may not be configured correctly. While successful configuration ...
    • Restart the SafeSquid Service from Interface

      Overview Restart your SafeSquid service without access to the Server Prerequisites Make sure that Monit service is running on your SafeSquid service. Check for monit service: pidof monit if you did not find pid of monit then start the monit - ...